Our process - How we work
We believe in efficiency and maximizing our resources to provide the best value to our clients. Our approach to working on projects is characterized by a structured and collaborative process.

Discover
When embarking on a new project, our approach to discovery and analysis is a meticulously structured process designed to ensure a comprehensive understanding of the client's objectives and requirements.
We begin by conducting in-depth stakeholder interviews to gather insights and expectations from key individuals involved. Next, we perform a thorough market research and competitive analysis to identify trends, opportunities, and potential challenges. Concurrently, our team evaluates existing data, if available, to glean valuable insights.
We then develop a project scope document that outlines goals, deliverables, timelines, and resources needed. Our multidisciplinary team collaborates to brainstorm creative solutions and generate a preliminary project plan, and more importantly, a budget. Throughout this phase, we maintain open communication with stakeholders to refine our strategy and align our vision with their needs. The culmination of this process is a comprehensive analysis that serves as the foundation for successful project execution.
Included in this phase
- In-depth questionnaires
- Feasibility studies
- Employee surveys
- Proofs-of-concept
- Tech-stack analysis

Build
Once the discovery phase is completed and we have a clear understanding of the project's goals, requirements, and scope, we transition seamlessly into the project building phase.
Here, our team leverages the insights gathered during discovery to create a detailed project plan and timeline. We allocate resources, define roles and responsibilities, and establish key milestones to track progress. Our development process is agile, allowing for flexibility and adaptation as needed. We follow industry best practices and leverage cutting-edge technologies to build a robust and scalable solution.
Continuous communication and collaboration among team members remain paramount throughout this phase to ensure that the project is on track and that any emerging issues are addressed promptly. As we progress, we maintain transparency with stakeholders, providing regular updates and seeking their feedback to ensure the project aligns with their vision.

Deliver
The delivery of a project is the culmination of meticulous planning and development efforts. Once the project is under development, we maintain a steadfast commitment to quality and progress.
Our team conducts regular reviews and testing to ensure that the project meets or exceeds the defined requirements. We adhere to the established project plan and timelines, making necessary adjustments when needed. As we approach project completion, we conduct comprehensive quality assurance checks and perform user acceptance testing to guarantee a flawless final product.
Our delivery process is marked by attention to detail and thorough documentation to facilitate a seamless handover to our clients. We also provide comprehensive training and support to ensure that our clients can effectively utilize and maintain the delivered solution. Our ultimate goal is to deliver a project that not only meets expectations but also adds significant value to our clients' endeavors.
Included in this phase
- Testing. Our projects always have 100% test coverage, unless you ask us not to spend time (and money) on writing tests.
- Infrastructure. We love AWS, so all our staging and test environments are deployed to AWS using industry standard best practices. We are equally happy to work with your devOps team, if you have one.
- Support. You can expect full support from us, if something doesn't work as expected. However, we believe annual maintenance retainers are the best way to keep things working and up-to-date.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies, while completely keeping the project goal in mind. We pride ourselves in identifying potential challenges long before a single line of code is written.
- Meticulous. Attention to detail is one of our strongest assets. You will agree once you work with us.
- Efficient. We pride ourselves on never missing a deadline. If we miss a deadline, it is because there was a change in the scope.
- Adaptable. Every business has unique needs and our greatest asset is finding the right tool for the right job.
- Honest. We are transparent about all of our processes, banking on the simple fact our clients believe in our solid work ethics.
- Loyal. We foster long-term relationships with our clients that go beyond just delivering a product.
- Innovative. The technological landscape is always evolving and so are we. We never stop learning.